MyCustomizer for Businesses
We may collect Personal Information from a variety of sources, including:
Personal Information collected may include:
We use Personal Information we collect to:
MyCustomizer may share Personal Information it collects:
THE SERVICES ARE INTENDED FOR USE BY YOU ONLY.
Should You wish to request a demo of the Services via the Public Website, Your representative will be required to disclose his/her first and last name, the name of the company where he/she works, and his/her telephone number and e-mail address. Such information is required to allow MyCustomizer to authenticate that representative and to contact him/her to eventually create temporary accounts and provide You with such demo.
In order to subscribe to the Services online, You could:
Once the Application is installed, user accounts will need to be created.
A user account will need to be created in order for You to use the Services. In this regard, MyCustomizer will configure and open an administrative account for Your designated representative and any other types of accounts as may be required.
In order to create such account, such representative will be required to disclose to MyCustomizer the following information: the name, surname and e-mail address of each of Your user that will need to have access, manage and/or use the Services and the login name and staff unique identifier. The foregoing information is required to create users’ unique account and to authenticate Your users each time they sign in.
Your representative will also be required to disclose to MyCustomizer the type of account needed (e.g. administrative, other) for each user to ensure that such user be provided with the proper rights, levels and types access to the Services, including as applicable the right to upload, edit, approve or delete files and edit records, or to review and consult information and records created or uploaded. As such, Your users should be given access only to the information, including Personal Information, he/she is entitled to consult, all in accordance with the instructions received from Your designated representative.
Note that such Personal Information will be linked to Your business to ensure that such accounts are created properly and interconnected with relevant information.
If Your users decide to change the strong password initially provided to them by MyCustomizer, they will be responsible for choosing another strong password.
Should any of Your users have difficulty logging in or need to modify his/her password, then he/she may either reset such password online or contact MyCustomizer as provided for below. To ascertain Your user’s identity and provide him/her with a new password, such user will be required to disclose: (i) his/her full name and e-mail address in the case of an online request; and (ii) his/her full name, login name, company zip code, and company phone number in case of a request made over the phone. Additional information may be disclosed by Your users as deemed necessary or desirable by that person.
When any of Your End Users wishes to customize an order using MyCustomizer’s Services embedded in Your products/services, a file with the customization configurations selected by this End User will be created automatically by the Services. Such information might constitute or include Personal Information about Your End User, depending on the customization chosen and the type of information provided by that End User when placing an order (e.g. if the End User wishes that his/her name appear on the products he/she purchases from You). As part of the provision of Services, MyCustomizer will need to access and use the information contained in that file. In this regard, You are responsible for ensuring that Your End Users are made aware of the foregoing and agreed to such use.
Should You or any End Users or Visitors, as applicable, contact MyCustomizer – via e-mail or via its Public Website live chat feature – to obtain information about the Services or about any other matter, then You or any End Users or Visitors, as applicable, will be required to provide Your/their contact information (including Your/their names and if by e-mail, Your/their e-mail addresses). This information is required by MyCustomizer in order to communicate with such persons and respond to their enquiries, comments or requests for information. You or any End Users or Visitor, as applicable, may also provide additional Personal Information, including when making comments, enquiries or suggestions.
Furthermore, should any person recommend that MyCustomizer communicate with any third party to provide him/her with information about the Services, then MyCustomizer will need such third party’s contact information for the above-mentioned purpose; such communication will thereafter be made in compliance with applicable laws.
MyCustomizer may wish to provide You or any other person with information about its Services. In this regard, MyCustomizer may use the e-mail address or other contact information You or any other person provide from time to time to provide information about new features or services, or to send news and information regarding the Services and Public Website. Such communications will be sent in accordance with applicable laws. You or such other person may withdraw his/her consent at any time as set forth below. Note that MyCustomizer does not sell or share Personal Information to third parties for third party marketing purposes.
Any person shall review the privacy settings applicable to these accounts/pages to see the information to which his/her contacts have access and limit such access if required. Should MyCustomizer collect information available on social media accounts or pages, it shall do so on an aggregate and de-identified basis and for lawful purposes only.
Should You or any End User or Visitor wish (or agree) to render any testimonial, opinion, suggestion or comment available online regarding Your/their appreciation of the Services and/or Public Website, then MyCustomizer will post such video or written statement on its blog, and may include Your/their name or nickname and any other information You/they agreed to disclose. The person making such testimonial can thereafter request, at all times that said testimonial or other Personal Information be removed from the blog. MyCustomizer does not, however, control the communications – if any – that such person may receive in connection with any testimonial. Should You or any other person wish to report any communication received regarding a testimonial or other information, then You or such person should contact MyCustomizer as described below.
MyCustomizer collects Personal Information that is voluntarily provided when any person applies for a job position via MyCustomizer Public Website page or any other third-party website, as the case may be. Such application is voluntary, and job applicants choose the information they decide to submit to MyCustomizer. Personal Information submitted will be shared only with those persons in MyCustomizer’s organization who need the information: (i) to assess and verify job applicants’ qualifications, knowledge, skills and experience; (ii) to conduct reference and background checks and otherwise to verify the information submitted to MyCustomizer; (iii) to communicate with job applicants; and (iv) to improve the recruitment process. In addition to the Personal Information obtained from job applications, MyCustomizer may also, as applicable and in accordance with applicable laws, conduct its own verification and obtain additional Personal Information.
MyCustomizer Partners may collect information about You or any of Your End Users, as applicable, as follows:
When any person navigates the Public Website or when You use the Services, certain information, including Personal Information (such as general browser information, Internet Protocol addresses, the interactions with the Services and/or Public Website and any other information described below) may be collected by automated means, such as through the following types of Cookies and Other Forms of Technologies:
Other Forms of Technologies, such as web beacons can be used to compute how many times a particular web page has been visited and for other related statistics such as recording the popularity of certain content and verifying system and server integrity.
Cookies and Other Forms of Technologies can be blocked unless they are required to allow the Services and/or Public Website to run properly. For instance, while statistical Cookies can be blocked, the situation is different for process and security Cookies, as they are essential for ensuring that the Services function properly. However, even if they cannot be blocked without affecting one’s ability to use the Services, these Cookies are of a temporary nature and accordingly, they will disappear when the browser software is closed or the device is turned off. Anyone experiencing problems with the functionalities of the Services and/or Public Website should contact MyCustomizer.
In accordance with applicable laws, Your representatives may make requests for access or for corrections of Personal Information by contacting MyCustomizer. Your representatives may also update or change the basic information available on their accounts by editing their account profile. In order to do so, they will need to sign in to the Application or log in their account and enter the profile section.
Any information uploaded, received, saved or stored on their accounts may also be deleted and their accounts may be shut down, in which case all information so uploaded, received or stored (including any End Users’ files) will be deleted. In this regard and as needed, each of Your user is responsible to ensure that copies of that account (or part of its content) be saved prior to the deletion of any account. MyCustomizer does not keep or have access to copies readily available of such information, and while it might be possible to MyCustomizer to retrieve backup copies generated automatically in order to recover the information inadvertently deleted, MyCustomizer does not guarantee the accessibility or the availability of such backups.
Furthermore, should one of Your users leave Your business or otherwise stop being in Your employment, or use his/her account for improper/unauthorized purposes, then You are responsible for taking all measures as may be required, including: suspending his/her access, deleting that account and/or and making any copy of that account content prior to such deletion.
Your End Users should contact You – and not MyCustomizer – should they wish to have access to or to edit the file containing their selected configurations of customization, product orders or any other information they provided. Such requests shall be solely directed to and dealt by You. Should any of Your End Users contact MyCustomizer, MyCustomizer will categorize the type of communication to redirect that person to You, as applicable.
MyCustomizer uses measures as may be reasonably required to preserve the security and privacy of Personal Information. MyCustomizer has notably put in place or currently implements the following measures:
If, for any reason, the secure servers cannot be accessed or the use of the Services does not provide the assurance required, You or any person shall feel free to contact MyCustomizer.
Despite the foregoing, You and any End Users and Visitors shall be aware of the following:
GENERAL CONSIDERATIONS: EVEN IF MYCUSTOMIZER USES TECHNOLOGIES, WHICH ARE OF MERCHANTABLE QUALITY SUITABLE FOR THE PROVISIONS OF SERVICES, ANY ELECTRONIC PLATFORMS AND SERVERS – AS WITH ANY OTHER FORM OF FILE – IS NOT INFALLIBLE AND FULLY SHELTERED FROM UNFORESEEABLE OR FORCE MAJEURE EVENTS, CYBERATTACKS OR UNAUTHORIZED USES AND ACCESSES, AND ANY PERSON, SHALL BE AWARE THAT THERE IS A RISK IN TRANSMITTING ANY DATA ELECTRONICALLY. THIS RISK IS INHERENT IN ALL ELECTRONIC DEALINGS, AS WELL AS TO ALL OTHER FORMS OF COMMUNICATIONS. CONSEQUENTLY, MYCUSTOMIZER CANNOT GUARANTEE THAT INFORMATION WILL NEVER BE INTERCEPTED OR VIEWED OR SUBJECT TO OTHER INCIDENTS. SUCH EVENTS MAY OCCUR, PURSUANT TO WHICH DEVICES OR SYSTEMS CAN BE ACCESSED OR CONTROLLED BY UNAUTHORIZED PERSONS, AND UNDESIRABLE COMMUNICATIONS AND INVITATIONS MAY BE RECEIVED. SHOULD YOU OR ANY OTHER PERSON RECEIVE A COMMUNICATION THAT LOOKS LIKE IT IS FROM MYCUSTOMIZER ASKING FOR PERSONAL INFORMATION, YOU OR ANY OTHER PERSON SHALL AVOID RESPONDING TO SUCH COMMUNICATIONS. MYCUSTOMIZER WILL NEVER REQUEST FINANCIAL AND OTHER SENSITIVE INFORMATION THAT WAY. IF YOU OR ANY OTHER PERSON HAVE COMMUNICATED PERSONAL INFORMATION IN RESPONSE TO A SUSPICIOUS E-MAIL, POP-UP OR PHONY WEBSITE CLAIMING TO BE AFFILIATED WITH MYCUSTOMIZER OR IF ANY OF THE FOREGOING EVENTS TAKES PLACE, PLEASE CONTACT MYCUSTOMIZER IMMEDIATELY.
Measures to be implemented: You acknowledge and agree, in Your name and on behalf of Your End Users, that You and any of Your End Users are responsible for implementing and strictly adhering to all physical, electronic, technological, organizational, contractual and other security measures, process and safeguards to ensure that the confidentiality of the files and information You/they sent or received is preserved. In this regard, You shall notably ensure that Your users (i) choose strong account passwords (e.g. by avoiding using consecutive identical characters, and by including numbers, as well as uppercase and lowercase letters) if they decide to change the strong password initially provided by MyCustomizer, and (ii) maintain the security and confidentiality of their usernames and passwords.
MyCustomizer may communicate with You or other persons as applicable for promotional and marketing purposes. MyCustomizer will generally use the same means of communication chosen to contact MyCustomizer or the preferred means so specified. Should You or any person wish to be removed from one or more of MyCustomizer’s promotional mailing lists, then You or such person should click on the ready-to-use “unsubscribe” mechanism provided at the bottom of each e-mail or simply reply to that e-mail with the word “STOP” or “Unsubscribe”.
Last Updated: December 9, 2018